FAQ
Frequently asked questions
Find answers to common questions about Bold Benefits, organized by topic. For personalized support, contact us or sign in to your portal.
How does Bold Benefits help employers manage their benefits program?+
We provide a centralized platform for managing employees, enrollment campaigns, benefit resources, wellness programs, and reporting — all in one place. Employers get a dedicated hub with full visibility into their workforce benefits.
Can you handle open enrollment campaigns?+
Yes. We run full open enrollment, new hire, and special enrollment campaigns with appointment scheduling, consent forms, and automated reminders to keep employees on track.
How are benefit resources managed?+
Our Resource Library is a master content repository. Benefit resources are matched to employees automatically based on their active elections, so the right information reaches the right people.
Do you support multiple employers?+
Absolutely. Our platform maintains full data separation between employer groups, with role-based access for employers, employees, producers, and administrators.